🟢 Interactive Demo · REA-08⏱️ Try in ~2 min

Resident Complaint Sentiment

Sentiment + topic mining across complaints and social posts.

👉 For
Property / Brand
😖 Current pain
PR crises surface late.
✨ With AI
Issue detection 7 days earlier.

🎮 Interactive demo

Real functional demo · auto-plays after case selection
👁️ Computer Vision
Resident Complaint Sentiment & Topic Map
Topic distribution + sentiment heatmap · last 30 days · 1,420 mentions
Topic Cloud (size = mention count) Elevator Parking Maintenance Noise Security Landscaping Concierge Trash Pool Sentiment trend (NPS-like, last 30 days) Day 30 ago Today 📉 NPS dropped 26 points (52 → 26) — primarily elevator + security complaints
Mentions
1,420
Topics
12
NPS
26 (−26)
Top issue
Elevator

💰 ROI across three dimensions

Itemized indicators across each dimension for a complete view

💰

Financial

Brand-risk events ↓40%
⏱️

Efficiency

Detection latency days → hours
🏢

Organizational

PR moves from reactive firefighting to proactive comms

🧩 AI capabilities used

B3Sentiment & Intent Recognition· UnderstandingG2Continuous Monitoring / Sentiment Tracking· CompareD2Summarization· Generation

Want to deploy in your Real Estate?

Orion 4-12 weeks delivery · on-premise option · fully compliant

Calculate ROI →Delivery process